Handles the process of every action by serving as the central source of information and responsibilities of the different parties involved in a transaction. It has the capacity of routing documents to the officers or persons in charge while keeping constant follow-up. With this valuable tool your organization ensures strict control of the steps required to address issues and their history.
- Profile Referrals both from Internal Origin or Insurance Related
- Manages Petitions of Information, etc
- Journal Monitoring , Actions History, Response Log, Status Request etc
- Received Claims , Programmed Meetings
- Pre-Set Actions for DO’S Received, Uploaded Documents, Calls Finished etc
- Supporting Documentation / Document Tracking Provided or Pending
- Notifications by E-mail or Alerts on every action or single actions